It’s incredible how often the impact of these simple exchanges are overlooked. Our words matter as leaders. We can either tear people apart or build them up; be a positive conversation at the dinner table or the worst part of someone’s day. It’s mind boggling to me that some people either don’t get it or don’t care.
It is baffling. In the simplest sense, I think the dichotomy has to do with the ego-focus of bossdom vs. the service focus of leadership. There is some evidence that power reduces one’s ability to empathize and communicate, which leaves bosses with only one perspective to consider: theirs.
I agree, and why it’s so important we continue to reframe this old narrative of management into what we know works today. Not power and authority - that’s a quick trip to becoming a boss that nobody respects and where everything is clouded by ego - responsibility, empowerment, etc.
Poor Pam! What a Horrible boss. How on earth can a boss be so cruel?
Cruel is the right word. A lot of bossing is cruelty based.
It’s incredible how often the impact of these simple exchanges are overlooked. Our words matter as leaders. We can either tear people apart or build them up; be a positive conversation at the dinner table or the worst part of someone’s day. It’s mind boggling to me that some people either don’t get it or don’t care.
Thought-provoking article as always!
It is baffling. In the simplest sense, I think the dichotomy has to do with the ego-focus of bossdom vs. the service focus of leadership. There is some evidence that power reduces one’s ability to empathize and communicate, which leaves bosses with only one perspective to consider: theirs.
I agree, and why it’s so important we continue to reframe this old narrative of management into what we know works today. Not power and authority - that’s a quick trip to becoming a boss that nobody respects and where everything is clouded by ego - responsibility, empowerment, etc.