Listen now | The air in the conference room had grown stifling as the meeting heated up. Marni certainly had her opinion, but she kept it to herself. As the manager chairing this budding imbroglio, she wanted to remain open and hear everyone out. Now her people were getting agitated. How had she lost control so quickly?
Healthy debate and conflict are foundational to a strong team. Of course, it can't happen without underlying trust and genuine relationships among the team members. At some point, there must be a decision, and often, we must disagree and commit, but it's still an important step to get all of the information on the table from those closest to the action. Empowering folks to simply feel seen and heard makes a HUGE difference, even if nothing is directly done with their input.
I really like this approach, and telling the story around it was powerful and real. The approach seems to have commonality with Action Learning Sets, which aren't used nearly enough
Healthy debate and conflict are foundational to a strong team. Of course, it can't happen without underlying trust and genuine relationships among the team members. At some point, there must be a decision, and often, we must disagree and commit, but it's still an important step to get all of the information on the table from those closest to the action. Empowering folks to simply feel seen and heard makes a HUGE difference, even if nothing is directly done with their input.
Yes. Trust empowers debate, and genuine debate engenders trust. It’s a happy loop!
I really like this approach, and telling the story around it was powerful and real. The approach seems to have commonality with Action Learning Sets, which aren't used nearly enough
It’s a stripped down narrative but illustrative nonetheless.